Annual Reports

2015 Annual Report Open Door Outreach Center

2014 Annual Report Open Door Outreach Center

Client Stories

He first noticed the blankets covering the windows.
A Commerce Township firefighter was delivering a gift basket to an area home just before Christmas.
Inside, he found a couple and their two young children ages 3 and 8, struggling to survive with no heat or hot water.
The parents, both in their late 20s, were doing their best to make ends meet.
The father wasn’t working because he’d lost his license after a drunk driving arrest 7 years before.
The mother, who was starting a new job at Kroger, was washing up in water she warmed in a microwave. The father watched out for the children, ages 3 and 8.
They needed new gas shut off values inside the house, a hot water tank, a new kitchen faucet to restore heat to the home, hot water and running water in the kitchen.
Open Door had emergency funds for a hot water tank, and the firefighter agreed to install it and fix broken gas lines to the furnace if we paid for parts.
Open Door realized once the gas was on the furnace should checked over by an expert, making sure it was safe.
We got on the phone to find a heating and cooling company.
Many said no, but Mulligan Heating of White Lake agreed to send a technician right away.
But an inspection showed the furnace itself was shot. All safety features of the furnance had been "by passed".
Furnace company owner Pat Mulligan contacted Open Door, he shared that he had grandchildren around the same age as the Commerce kids. Then stated he could not imagine them without heat all winter. He offered to donate a furnace and installation in memory of his late mother.
We were delighted when we heard the news. This truly was a miracle.
The family now has heat, hot water, and running water in their kitchen. The Dad now has contacted Legal Aid to untangle the drivers licenses court issues.
The family is warm – with a new furnace and hot water again.
These parents were trying so hard,” The mom is working. She’s told us, ‘I’m going to get us out of this.’”

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At Open Door we listen, qualify and compassionately serve low income families and seniors.